Ibizadresses hopes that your article is as expected, but if you for whatever reason want to exchange/return your article that’s possible.
You can exchange or return an article for up to 8 days!
Only unworn, undamaged and non-washed articles can be returned or exchanged!
Returned articles which do not meet the terms listed above, will not be accepted.
The costs for returning or exchanging are on customers expense. Ibizadresses won’t be responsible for the returned articles.
An article that is damaged or sent incorrectly by Ibizadresses will be free of return cost.
Before returning, send us an email (firstname.lastname@example.org) with your order details so that we can quickly process your return. Tell us if you want a refund or exchange. In case of exchanging, also tell us the new article that you would like to have and the size.
The products must be send in their original package including packing slip to IbizaDresses.
In case of exchanging, also tell us the new article that you would like to have and the size. Do this as soon as possible so we can reserve your article. After Ibizadresses has received your article and checked it, your new article will be send.
In case of returning, the amount (exclusively sending costs) will be refunded to your bank-account (with a maximum of 10 days) at the moment Ibizadresses process your return in good state.
If you have any other questions mail us at email@example.com
If you have any questions about ordering, payment and delivery go to order/delivery.